Frequency Asked Questions

Adindi’s focus is to provide excellent customer service, it is a friendly, family run company whose main aim is to provide driving instructors the opportunity to get on with what they do best – instructing and earning money! You are a name to us, not just a customer and we don’t have time limits on calls.
 
Our unique selling point is the ability to personalise a package to suit you the customer, with various products and services available. An Instructor can choose from personalised business stationary, referral vouchers all the way through to a dual controlled tuition vehicle with personalised livery, a logo design. We also offer options such as payment holidays, puncture cover and in-vehicle CCTV.

If you take insurance out as part of your package, not only does this accrue your own NCB it also has the advantage that we can deal with the claim on your behalf and follow up on temporary vehicles, progress on repairs etc. If you prefer to retain your own insurance, adindi can guide and support you through the processes when dealing with a fault claim as we can happily deal with any non-fault claims on your behalf.

We can arrange fully comprehensive insurance as part of your package.

Fully maintained packages including fair wear and tear on tyres are delivered free of charge.

Adindi will always endeavour to obtain the best deals for its customers, however, we will never be the cheapest leasing company in the market as our customer service proposition offers so much more than our competitors….as far as we’re concerned our customers are our bread and butter and we look after them very well.

You will find below our complaints procedure to download – click the link.

Adindi (UK) Ltd Complaints Procedures V3.0 March 2024

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